This Privacy Policy applies to all users of the bhajee website and mobile app. By using the platform, you are deemed to have accepted this policy.
Welcome to bhajee. We understand how valuable your personal information is, and handling it responsibly is a commitment we take seriously. This Privacy Policy clearly sets out what data we collect, why we collect it, how it is used, and the steps we take to keep it safe.
Bhajee is a licensed online betting and gaming platform. Our Privacy Policy is built in compliance with international data protection regulations. Keeping your personal data safe is one of our highest priorities.
- This policy applies to the bhajee.bet website and all associated mobile applications.
- By registering on the platform, you confirm that you have read and agreed to this Privacy Policy.
- We may update this policy at any time — you will be notified of changes via email or through the platform.
- For any questions or concerns, reach us at support@bhajee.bet.
Bhajee only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. Full details are provided in the table below:
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Management & Communication |
| Financial information |
Mobile Pay/Nagad number, transaction history |
Payment Processing |
| Device & Technical Information |
IP address, browser, device model |
Security & Fraud Prevention |
| Usage Data |
Betting history, login times, favorite games |
Service Improvement & Personalization |
bhajee never stores your full bank card number or PIN. Payment details are processed directly through an encrypted gateway.
In addition to the information you provide during registration, bhajee automatically collects certain technical data — such as your device type, operating system, browser version, and time spent on the platform. This data is used primarily to ensure security and improve service quality.
Bhajee uses your information solely for specific, legitimate purposes. No data is ever sold to third parties for commercial gain. Here is how we use your information:
- To create, manage, and verify your account.
- To process all financial transactions, including deposits and withdrawals.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To personalise promotions and offers based on your preferences.
- To provide customer support and resolve complaints.
- To comply with legal and regulatory obligations.
- To improve platform performance and enhance the overall user experience.
- To operate responsible gaming programs.
bhajee may send you marketing messages. If you'd prefer not to receive them, you can opt out through your account settings or by contacting our support team.
Bhajee never sells or rents your personal data. However, limited information may be shared with trusted partners to operate our services. The scope and purpose of each data-sharing arrangement is clearly defined:
- Payment Providers: Only the information required to process transactions is shared with Mobile Pay, Nagad, and Rocket.
- Identity Verifier: Data is shared with authorized verification agencies as part of the KYC process.
- Law Enforcement Agencies: Data may be disclosed to relevant authorities when required by a court order or legal obligation.
- Technology Service Providers: Trusted technology partners are used for cloud hosting, data analytics, and more.
- Fraud Prevention Services: Non-identifiable data may be shared with specialist providers to help detect suspicious activity.
Every third-party partner operates under strict data protection agreements with bhajee and is prohibited from using your information for their own purposes.
Bhajee uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
- Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Used to remember your preferences, such as language and game settings.
- Analytics Cookies: Used to analyze which pages users visit and how long they spend on them.
- Marketing Cookies: Helps us show you relevant offers based on your preferences.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent you from logging into your account.
bhajee does not use tracking cookies operated by third-party advertising networks. Your browsing behaviour is never shared with external advertisers.
Bhajee does not retain your data longer than necessary. However, certain information is required by law to be kept for a specified period.
- Active account data: retained for as long as the account remains active.
- Transaction data: retained for a minimum of 5 years in accordance with legal obligations.
- KYC documents: retained for 5 years after account closure in accordance with regulatory requirements.
- Customer support communications: deleted 2 years after a matter is resolved.
- Marketing data: deleted as soon as you withdraw your consent.
Even after your account is closed, certain data may be retained for legal reasons. However, it will no longer be used for betting or marketing purposes.
Every bhajee user has clear rights over their own data. We are committed to upholding those rights.
- Right to Access: You have the right to request access to any information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
- Right to transfer: You have the right to receive your data in a structured, portable format.
- Right to Restrict Processing: You can request that the use of your data be restricted in certain circumstances.
- Right to Object: You can object to your data being used for marketing purposes.
To exercise these rights, email us at support@bhajee.bet. We will respond within 30 days.
Bhajee strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or store data from individuals below that age.
- Age is verified at the point of registration, and KYC documents may be requested where necessary.
- If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
- If you believe your child has registered by mistake, please contact us immediately.
Anyone under 18 found using bhajee will face legal action, and any funds held in their account may be forfeited.
Bhajee uses industry-leading technology to protect your data. Our security infrastructure operates across multiple layers, shielding your information from any external threat.
- All data is transmitted using 256-bit SSL/TLS encryption.
- All data is stored in databases using AES-256 encryption.
- Passwords are never stored in plain text — only cryptographic hashes are kept.
- Two-factor authentication (2FA) is available for added account security.
- Servers undergo regular security audits.
- Automatic alerts are triggered for any suspicious login attempts or transactions.
bhajee's security team monitors systems 24/7. In the event of a data breach, we are required to notify affected users within 72 hours.
Bhajee may update this Privacy Policy from time to time. You will be notified of any significant changes via email or through the platform before they take effect. The date of the latest update will always be shown at the top of the page.
- Minor updates: the revision date on the page will be updated accordingly.
- Major changes: you will be notified in advance via email or an in-platform notification.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any privacy-related questions or concerns, please get in touch with us: support@bhajee.bet — our team will respond in Bengali.